How to activate a user

Activate Multiple Users

When launching to a larger group of users, use the Bulk Activation Feature.

  • Select People from the Admin Menu.
  • Select Bulk Activate.
  • Type or paste email addresses of people that you would like to bulk invite.
  • Select Activate.

Activated users will automatically receive a Welcome email with account activation information.

Activate a Single User

To send an account activation email to an individual:

  • Select People from the Admin Menu.
  • Select the edit icon next to the individual.
  • Turn on the Allow Login switch.
  • Select Submit.

The user will automatically receive a Welcome email with account activation information.

To resend an activation email:

  • Select People from the Admin Menu.
  • An email icon in Allow Login column indicates the individual has not yet activated the account.
  • Select the email icon to resend the invite.

Important Tip: If an individual does not receive a Welcome email when you select Allow Login and submit the change, have them check their spam.